Refund / Returns Policy

For purchases from Germany:

All sales of digital products are final.

By completing your purchase, you acknowledge and agree that all sales of digital products are final. Due to the nature of digital content, which is delivered instantly and cannot be returned or revoked, no refunds or exchanges will be provided under any circumstances.

For purchases from the US:

There is a 60-day money-back guarantee. If you are not happy with your purchase for any reason, you may request a full refund within 60 days of the purchase date.

How refunds work:

All payments, order processing and refunds are handled by Digistore24 GmbH, who acts as the merchant of record.

To request a refund, please use the Digistore24 refund process or contact Digistore24 support directly using the order information you received by email.

Refunds will be issued to the original payment method.

Please make sure to carefully review all product descriptions, previews, and compatibility requirements before completing your transaction. If you have any questions or need additional information, don’t hesitate to contact me prior to purchase.

Unsubscribe from Emails

If you no longer wish to receive emails from us, you can unsubscribe at any time.

To unsubscribe:

  • Click the “unsubscribe” link at the bottom of any email we send you, or

  • Contact us directly at hello@sylvischaffrath.de with your request to be removed from our mailing list.

Once you unsubscribe, you will no longer receive marketing or promotional emails from us. Please note that transactional emails related to your orders may still be sent.

Thank you for your understanding and support.

Any questions?

Say hello@sylvischaffrath.de